Indoff

Customer Service Trainer Jobs at Indoff

Customer Service Trainer Jobs at Indoff

Sample Customer Service Trainer Job Description

Customer Service Trainer

We are looking for a Customer Service Trainer to work in our corporate office located in the Westport area.  This position provides operational and procedural training & support for new and existing employees. This includes training of all order entry systems, reporting systems, web sites, resources and reference material, basic first level computer trouble shooting, e-mail configuring and handling issues as they arise.  The successful candidate must have customer service experience and a strong aptitude for learning new software along with the ability to teach others.  This position requires strong communication skills, written and oral and multi-tasking skills.    

  

Skills Required:

 

  • PC experience with MS Windows and Apple
  • Microsoft Word and Excel
  • Google Mail
  • Basic accounting knowledge
  • Strong oral and written communication skills
  • The aptitude for learning new computer systems and the ability to teach others
  • A self-starter
  • Detail oriented
  • Analytical thinking
  • Knowledge of Goldmine is a plus

 

We offer benefits including a 401(k) Retirement Plan.   Interested candidates please submit your resume via e-mail and include your salary requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.  We are an equal opportunity employer committed to work force diversity. 

 

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